Your data, your control
We believe privacy is a fundamental right. Your data is yours—we're just the custodian.
Data Handling
Data Residency
Choose where your data lives. We offer hosting in multiple regions to meet your regulatory requirements.
- United States (US-East, US-West)
- European Union (Frankfurt, Ireland)
- Asia Pacific (Singapore, Mumbai)
Data Retention
Configurable retention policies aligned with your compliance requirements. You define how long we keep your data.
- Customizable retention periods
- Automated data lifecycle management
- Retention audit reports
Data Portability
Full data export in standard formats. No vendor lock-in—your data is always accessible.
- Export in JSON, CSV, Parquet
- API access for bulk extraction
- Schema documentation included
Right to Deletion
Request deletion of your data at any time. We provide certificate of destruction upon completion.
- 30-day deletion window
- Backup purge included
- Certificate of destruction
Data Processing Principles
Purpose Limitation
Data is processed only for the purposes explicitly defined in your agreement. No secondary use without consent.
Data Minimization
We only collect data necessary for the service. You control what attributes are synced.
No Model Training
Your data is never used to train AI models. Customer data stays customer data—period.
Legal Framework
Data Processing Agreement (DPA)
Our DPA covers all aspects of data processing, including:
- • Scope of processing activities
- • Sub-processor management
- • Security measures
- • Data subject rights
- • Breach notification procedures
- • Cross-border transfer mechanisms
Sub-processors
We maintain a limited list of sub-processors, each vetted for security and privacy compliance:
- • Cloud infrastructure providers
- • Security monitoring services
- • Customer support platforms
Full sub-processor list available upon request. We notify customers 30 days before adding new sub-processors.